Recent Reviews and Testimonials

Read Ann W.'s review of Piano Pros on Yelp

"I’d been looking for the right piano for years. My last 2 pianos were internet classified ad finds, both Acrosonics. I finally got tired of waiting for the right one to drop into my lap and went to see Greg at Piano Pros. I told Greg what I was looking for, my budget, my tonal preference, and he wasted no time. For starts, at Piano Pros there are seemingly endless options. Greg typically had at least 10+ pianos of every budget, brand, model, etc. My first time there I spent an hour going between 4-5 different pianos of roughly the same range. From there I narrowed it down. I chose the best upright piano to my ear in the whole store. It would have cost me twice as much money to find something that sounded even close to what it sounds like. This is a piano I’ll own the rest of my life. Thanks to Greg and Piano Pros!"

Matt Meldon, Cincinnati, Ohio. February 2020" I am happy to say that we are very pleased with the piano and my daughter has already taken three weeks of lessons!  It is beautiful.  Thanks for your help!!"

Heidi Stringer, Independence, KY December, 2015


"Thank you for making the process so easy!!!!  And congrats on selling Mom’s piano so quickly.

 I would highly recommend your services to any customer as you were easy to deal with, honest, kept

 your word, and exceeded expectations.

 Best to you in the new year."

 Mark Reis  Cincinnati, OH December 2015


"…I love my Kawai!! I will enjoy it greatly. …every time I practice on the Kawai, I know I was right in retiring the “old” grand I had used for 40 years!! The music I prepare for performances sounds so much better!

Jeff was a wonderful help in showing me your many choices and steering me in the right direction.

So I have and will continue to recommend your business to all!"

Roberta Fischesser, Milan, IN November, 2015


"Greg Kottman from Piano Pros was excellent.  He was prompt, courteous and extremely professional.  He gave us an extraordinarily thorough appraisal which was very informative and will serve as important documentation for insurance purposes.  Additionally he took extra time to educate us on the background and condition of our piano relative to new models and other used models.  We found out some important and (pleasantly) surprising things. I am happy to recommend Piano Pros wholeheartedly and without reservation.”

Krystene DiPaola, West Chester, OH  October, 2015


“Having played piano for 47 years, I finally reached a time in my life where I could at least consider buying a “real” piano.  For me, that always meant a Steinway.

Since moving to Cincinnati, every time I mentioned I would be looking for a piano, people mentioned Piano Pros, talking about their professionalism, the quality of instruments they sold, the care they took of their pianos and their customer.

Jeff and Greg were very helpful…making me realize how this was indeed the piano I needed and deserved at this time.

I honestly feel as though my life has changed since this piano has moved in with us!

I highly recommend Piano Pros to anyone who is serious about buying a piano. The service is wonderful and very personal.”

Marie-France Lefebvre, Associate Professor of Opera/Coaching, College-Conservatory of Music/University of Cincinnati   July, 2015


“Greg and his team did an amazing job in helping me to select just the right piano, and in my case, pianos. I was very impressed with the time, devotion, and passion with which I was served. It is so very obvious that Greg enjoys making his customers feel good about their investment, all the while, educating them on all the ins and outs of everything piano.”

Lee Tyson, Mason, OH May, 2015


"I am loving the piano!!! It's taken a couple hours on it to make the switch from my old keyboard but I'm completely comfortable on it.  I can hardly pass it without sitting down to play something.

The movers were so nice, very quick on the delivery and made sure they had it right where I wanted it.

Thank you so much – please know the piano has a really good home now."

Donna Socha, Cincinnati, OH  March, 2015


"I've had two of my student families buy a piano from you in the last year - they're both so thrilled with their purchases! Thanks for offering an affordable way for families to buy a good quality instrument.

Shelley Dumoulin, Cincinnati, OH March, 2015


My wife and I are both enjoying the piano.  I've been playing it

ever since the movers left.  By the way, they did a great job.

Thanks for helping this happen.  It truly is a dream come true.

Darryl Berry, Trenton, OH March, 2015


"We want you to know that it was a pleasure working with you. We definitely will recommend you if anybody is looking to buy or sell a piano."

John and Brunhilde Schultes, West Chester, OH March, 2015


"I just wanted to let you know that we are loving the piano. Jack will  spontaneously play and is playing more often.


Nancy Loughnane, Cincinnati, OH February, 2015


"The piano is safely here! It looks and sounds beautiful. Thank you so much for helping us to choose exactly the right instrument for us. When we walked into the Piano Pros shop we thought we were beginning what would be a long and difficult process. We were surprised to see how many high-quality second-hand grand pianos were available. It was fun to talk with you about what we were looking for and very pleased that without putting any pressure on us you were able to guide us toward a great piano that also fit our budget. …You made the entire process easy and enjoyable, not at all what we were expecting. We’re looking forward to many happy hours with our new instrument."

Dr. Ann Barrott Wicks Professor, Asian Art History Miami University, Oxford, OH, January, 2015


“I want to express our sincere appreciation for the efficient way you handled the sale of our piano.  The entire transaction, from your inspection of the piano to its sale, was carried out with the utmost professionalism.  And, I must add, the amount you were able to sell it for was very satisfying also.  You make us wish we had another piano to offer you!”

 Bob Watkins, Wyoming, OH December, 2014


“We are very pleased with our purchase and the service we received from Piano Pros. The girls are filling the home with music and it’s great to hear them excited about continuing to develop their craft/skills.

Thanks again for all your assistance and making this gift a special part of their lives.”

Shawn and Laura Davies - Mason, OH December, 2014


“The piano is definitely being loved on. I don't think it has been silent since it was delivered (except when the boys are sleeping!).  Thanks!”

Shellie Doub, Liberty Twp, OH November, 2014


"Thank you for handling the sale of my piano. The piano sold in the time frame you predicted and you made the process very easy, from the movers picking up the piano to promptly receiving payment after the sale. Your service greatly helped us at the time of our move."

Karen Campbell-- Asheville, NC-- Nov, 2014


"Thanks to Piano Pros we found the perfect vintage piano for our auditorium. It not only looks beautiful on the stage, but most importantly, it sound and plays fantastic!"

Maggie Kelley - Hoffner Lodge, Northside, OH. Oct, 2014


"Thank you for guiding me through the "selling a used piano" process.  Your professionalism shined through.  I'm sure my piano has a good home."

Judy MacDougall - Batavia, OH. -Sept, 2014


“We have been quite pleased with the used Baldwin we purchased from Piano Pros last fall… my wife has been getting a great deal of pleasure from sharing it with her students.

Once again, thank you for working with us to provide a piano that pleases, even thrills, my wife."

 R. Scott Maricle - Hanover, IN. -Sept, 2014


"Jeff, Thank you so much for your help in choosing the right piano. Love it!

Craig Schwing - Fairfield, OH.  -Sept, 2014


"Just a quick note to tell you how much I enjoy my 7" Steinway.  As you know I had a 6'6" Yamaha Conservatory for 25 years that I truly loved.  It was very hard for me to give it up but it was not the piano that my Steinway is!!

Thank you for making this transition possible.  The sound is fuller, the touch enables me to play with great contrast in volume and feeling, and the bass is superb.  I appreciate all your help in making the selection.  I am thrilled and a truly happy customer.

Best wishes and thanks again!"

Janet Sikora - Eaton, OH. 6/9/14


" It is with pleasure that we recommend Piano Pros for your selection of a keyboard instrument.  Greg and Jeff have long experience in the piano business and will give you a good honest deal on a quality instrument---we know from experience!"

Joel & Janet Ebersole Retired Music Teachers and Piano Owners - Cincinnati, OH. 6/3/14


"Thank you so much for all your help in selling my Yamaha piano. I am so pleased that my piano has found a fantastic home. I was extremely impressed with your knowledge and passion for what you do. It was a great experience to do business with such a professional business and the process was much easier and faster than what I expected. I will certainly recommend you to anyone wanting to sell (or purchase) their piano. Best of luck in the future and thanks again.


Cindy DeWitt - Mason, OH 5/28/14


"Thanks so much…!  The piano is fabulous -- looks perfect in the living room and the action has been very kind to my middle-aged and out-of-practice fingers!

Marilyn Nolan - Kennedy Heights, OH. 3/31/14


"Thanks for the excellent job and quick response.  I really appreciate it…nice doing business with you!!”

Kendra Handlon - Fort Mill, SC.  3/15/14


"Piano Pros offered excellent service and expertise from beginning to end, and made the purchase of our first piano both exciting and seamless. Their support, enthusiasm, and concern for customer satisfaction  cannot be beat. We highly recommend Piano Pros to anyone, but especially those (like us) who are new to the instrument. I learned so much throughout the process and it was a truly enjoyable and memorable experience. Thank you, Piano Pros!”

 Kajsa Larson - Alexandria, KY.  3-7-14


"Mary and I very much appreciate your excellent service in the consignment sale of our piano.  The process was smooth and efficient and the results were more than gratifying.  It's a testament to your connections in the local music community that our piano went to a good home for a good price.  I would wholeheartedly recommend Piano Pros to anyone who needs to sell their piano."

 Best wishes for continued success.

 Jim Westrick - Cincinnati, OH. 2-15-14


Thank you so much for selling my piano. You made the whole process very easy for me – coming to my house to see the piano, recommending a piano mover that charged a fair rate, great email communication, a reasonable commission, and, of course, selling my piano and netting me a nice amount of money. I’m very thankful that you took the job of selling my piano off my shoulders. I would definitely recommend you to anybody who is looking to sell their piano."


Sherri Badalaty  - Mason, OH. 2-12-14


"Greg worked his magic and in less than a month he called to tell me he had found my piano a very good home.  I really never dreamed that he would be able to sell our piano for us so quickly.  It could not have been an easier process.  And it was nice to deal with a professional who clearly knows pianos and the market.

Thank you Greg for coming to our rescue!  and all your hard work!

We wish you continued success with Piano Pros!"

Suzanne and Cary Streicker - Cincinnati, OH


"Thank you for your professional help and much of your time helping me select my vintage Steinway grand piano.  The piano will flourish under some wonderful musicians.

My best to you in your new endeavor as Piano Pros.  I think it’s a real need in the piano world.

Look forward to seeing you again soon,’"

Ellen Schertzer, M.Music/cellist/teacher - Cincinnati, OH.


" I rented a refurbished 1922 Steinway B from Piano Pros for our concert at the 2300 seat Taft Theatre in Cincinnati.

Not only was it a lovely, responsive instrument, the service and personal attention I received from Greg

at Piano Pros was excellent. I was lucky enough to be able to stop by their show room, and they have a wide variety of remarkable instruments available for sale and/or rent.

 I highly recommend them to any professional touring musician in need of a good piano"

Linford Detweiler, Over The Rhine, international touring band.






HOURS: Mon-Fri open 10:30AM-5:30PM; Saturday open 10:30AM-5:00PM; Closed Sunday, but available by appointment.

Please call us  at 513-779-4000.